I bought a Timex watch from Amazon:
Timex Men's T2N721 Intelligent Quartz Adventure Series Tide Temp Compass Brown Leather Strap Watch
It's a great watch, and I love the quality Timex invests in building their watches.
I got a problem with the Indliglo back light, it stopped working after 3 month, although all other options still worked; the watch, tide, compass and temperature.
Warnings before you continue:
1- opening the watch yourself will void your warranty, Timex fixes their watches for low or no cost, so send it to them if you can.
2- I recommend letting a professional do that for you because you need a special tool to push the cover back.
So I said why not open the watch myself and look around, maybe if I remove the battery and put it back it will work again.
I managed to open it easily, found a reset pin (shown in the picture), pressed it, and the back light started working again :D
Now the hard part is to put back the back cover, turns out its a pain for Timex watches, I think it's because of it being a water resistant watch, there are guides on the internet for how to do this, this one is excellent, although the thumbs pressure trick didn't work, there are other ideas mentioned by users in that post.
Good luck!
Update: Added the low battery reason mentioned by FLJohnson.
Timex Men's T2N721 Intelligent Quartz Adventure Series Tide Temp Compass Brown Leather Strap Watch
It's a great watch, and I love the quality Timex invests in building their watches.
I got a problem with the Indliglo back light, it stopped working after 3 month, although all other options still worked; the watch, tide, compass and temperature.
Warnings before you continue:
1- opening the watch yourself will void your warranty, Timex fixes their watches for low or no cost, so send it to them if you can.
2- I recommend letting a professional do that for you because you need a special tool to push the cover back.
Causes of the problem:
1- The watch needs to be reset (using the reset pin or if you don't have one remove the battery and add it back.
2- Low battery: Thanks to FLJohnson, he mentioned in a comment that if the battery is low the light will stop working, so change the battery.
3- A faulty watch.
I'm not in the US so I tried to contact my local Timex distributor through email, but their email does not work!, I tried also to contact Timex US customer support through email but they didn't respond!1- The watch needs to be reset (using the reset pin or if you don't have one remove the battery and add it back.
2- Low battery: Thanks to FLJohnson, he mentioned in a comment that if the battery is low the light will stop working, so change the battery.
3- A faulty watch.
So I said why not open the watch myself and look around, maybe if I remove the battery and put it back it will work again.
I managed to open it easily, found a reset pin (shown in the picture), pressed it, and the back light started working again :D
Now the hard part is to put back the back cover, turns out its a pain for Timex watches, I think it's because of it being a water resistant watch, there are guides on the internet for how to do this, this one is excellent, although the thumbs pressure trick didn't work, there are other ideas mentioned by users in that post.
Good luck!
Update: Added the low battery reason mentioned by FLJohnson.
